CUSTOMER SERVICE

How can we help?

Questions about membership, billing, account access, the terminal or a read — send a message and customer service will reply by email. Have an idea for how the platform could be a better experience? Choose the Suggestion topic; every one goes to the people who build it. For billing changes you can also use Manage billing in your account.

or email customerservice@futuresplaybook.com
Futures PlaybookResearch

Futures Playbook Research is an independent research firm for futures markets. We test the claims traders are sold on CME futures data back to 2010, net of costs, and publish every study with its files, failures included. The firm also writes the market briefs and builds FP Terminal. Members open FP Terminal at app.futuresplaybook.com.

General research and education. Futures and options involve substantial risk; you can lose more than your deposit. Research and model sizing do not assess your financial circumstances. All published performance is hypothetical unless explicitly identified otherwise, and does not predict future outcomes. No regulatory approval or endorsement is represented.

© 2026 The Futures Playbook LLC · Futures Playbook Research is a trade name of The Futures Playbook LLC, a Florida limited liability company · Florida, United States · customerservice@futuresplaybook.com